Climbing barriers repeatedly

This year at university has been great, but filled with issues and problems and barriers to my learning.

It is important to mention at this point that there have been some fabulous people, and some committed and brilliant lecturers who never fail to meet my access needs and think of me in every circumstance.

Then there are those people who don't help at all, who for  a time could not possibly produce a large print hand out for me... until of course they were reminded by me of a little something known as The DDA (Disability Discrimination Act). After that shocker people started getting me large print handouts, and copies of power point presentations as they happen so I actually know whats going on. (finally)

That was one major issue resolved for the most part, it took 8 weeks but hey-ho sorted now.

There have however been countless issues.... one after the other in a near constant stream. Every issue is another barrier for me to battle to clime over, wonky legs and all!

Climbing over these barriers and battling to insure that people understand, is quite frankly wearing me down. 

Most of the issues I am facing could be avoided, a little extra planning could go a long way or a little organisation!

The most recent thing that has happened is the start of semester 2, it starts on Monday and I am expecting another bumpy ride at least in the beginning. The time table has completely changed, I have new staff teaching me and new rooms to find. All of this is going to throw up issues,  I am expecting that there will be glitches and I am fine with that.

To try and smooth out issues before they happen I have asked that all my new lecturers see something called a 'faculty form'. Basically the faculty form states what ALL of my disabilities and conditions are, it states what I need in lessons and spells out the basics. 

I would much rather people know that I am disabled before I walk through the door it allows them time to plan there lesson and avoids embarrassment.

Well I emailed the people concerned as a little don't forget to look at my faculty form, I have now received a email, that I was copied into from the faculty office with a word document that I produced at the begging of the year that concerns my visual impairment, I was at the time trying to simplify things purely relating to my VI.

Everyone always forgets my other conditions they may be marginally less significant than my Visual Impairment at this moment in time but that will not always be the case, I would rather people where prepared.

There was no mention of my bone condition (the wonky legs and hyper-mobile joints), the one that makes standing still in the same place for periods of time difficult, makes me wobble and makes stairs tricky.

There was no mention of my mental health, I may be in recovery right now but I am still receiving treatment on my way to being fully well again without medication.

I have come to the conclusion they either don't understand what my faculty form is, or that its filed away somewhere and they can't find it.

I don't get it  the faculty form is the most basic and simple of things all I want is for all my lecturers to see it, surly it s not that difficult.

It may be wearing me down but I will just have to keep climbing over the barriers.

Can I also say a big thanks to all the people out there who have ever tried to remove an access barrier from any ones path, your actions make all the other barriers seem achievable and remind those of us who have to climb the barriers that there are people looking out for them.

Difficulties

It's not been the easiest of weeks back and first off I should explain why I have not yet posted about the models of disability as I promised a few weeks back via the joy that is Facebook!

I had 2 big deadlines on Monday of this week so the majority of my time has been spent on that, I have started the post on the models of disability, but as it is a complex topic with many areas of debate I wish to make sure what I do upload is balanced and honest yet informed so I shall not be rushing it!

So far this week has not been a particularly good one, on Saturday (as many people will already know) my toaster blew up, which is devastating, being the independent woman that I am I got my mum to buy me a new one and she is bringing it down on Thursday!

Then literally minutes later my computer mouse stopped working, its fine again now but it was very frustrating! (and rather random)

I also feel the need to portray that I am sitting here writing this at 1AM because there is a drip on my roof, dripping more than once a second and making a great deal of noise, I would really love to be asleep, but its constant and very irritating; aside from that there seems to be an incredibly large number of drunk people about which is not helping matters. I start work at 9AM this morning I don't think I will get much sleep.

I don't like writing to much about my course but I feel I have to, of late things have not been going to well, actually there have been a lot of glitches regarding my inclusion.

The university is very inclusive as an organisation, and does a very good job of promoting diversity and inclusion. It is now not only the place where I study but my employer, which I think says a lot about the place.

So far the inclusion on the course itself has not been great, I think unfortunately this is down to peoples attitudes, lack of consideration and the general disorganisation of the faculty I am in.

There have been countless problems, It took me pointing out to a lecturer that he was in breach of the DDA (disability discrimination act) meaning I was within my right to take legal action for him to produce a large print handout, I should not have to do that, it should not take 6 weeks of me repeatedly telling everyone and then me losing my temper to get is sorted out.

There have been numerous issues over course content, I have had to endure attempting to create a visual design scrapbook which is as inaccessible to a visually impaired person as its name suggests. 

I have sat in lessons for 2 hours doing nothing because I cannot use the video editing software that is used, it would have been a better use of time to sit at home doing work instead of sitting in a room with no alternative given and simply being told we would be working in groups so I would not need to edit.

I had a trip to court on Monday, which I was told about on Friday not giving me enough time to book note taking assistance, leaving me incredibly venerable, anxious and generally like a confidence sieve.

I, and my needs have been forgotten on countless occasions.

We are in the last week of semester 1 and have just come back from the christmas break but already I have had issues, and the member of staff I booked a meeting with was less than supportive, I seriously wanted to cry (and very nearly did).

I am not indestructible things do get to me, I do get warn down by the continuous flow of issues and right now If you cannot already tell by the tone of this latest blog entry I am not happy.

I am fed up of speaking out alone about these issues-others witness but do not act, I am fed up of the lack of understanding or even the lack of willingness to understand.

I have had enough!

Disability Discrimination-it's still happening

Today I went out for a lovely meal with one of my very best friends, we had a great time and it was very nice over in Gunwarf Quays this evening. There was a brass band playing Christmas hymns lights up everywhere and a generally nice Christmas atmosphere. However all of my Christmas spirit disappeared thanks to a security guard. 

I was in Boots in Gunwarf, when the security guard asked me to leave, repeatedly.   I had done absolutely nothing wrong, I was stood with my friend looking at toothbrushes, and Gus was sitting at my side good as gold.

The security Guard came over and pointed at Gus and said ‘not allowed in here’, his English was by all accounts terrible.   I explained that Gus is a Guide dog and that he is allowed in shops, the security guard, either did not understand or simply ignored me pointed again and said ‘not allowed in here’.

At this point I informed the guard that he was breaking the law and asked to speak to the manager. He said that the manager was not there and walked off.

This is the first time I have ever been asked to leave a shop, and it was because of one member of staff’s complete lack of disability awareness.

It really upset me, big time; I was shaking with a mixture of anger and sorrow at the time. I will be phoning the manager tomorrow morning to inform her of what has happened.

It really hit home also that I know some Guide Dog owners face this kind of discrimination every day, everyday they are stopped from going about there business by peoples complete lack of understanding.

Given all the press coverage that The Disability Discrimination Act (DDA) has got all over Brittan and the steps that companies have to take to make sure there services are accessible I am disgusted.

This example proves that disability discrimination is still a problem in the UK.

Asking me to leave with my guide dog is just the same as asking a wheelchair user to leave their wheelchair outside.

As a major chain Boots should know better, they should be training all their staff in all aspects of The DDA. Furthermore their staff should be able to communicate in and understand English, as I am sure this contributed to the issue I faced today.

Well there we have it a day ruined by the misunderstanding of one person.

I am a very passionate campaigner for disability rights and do all I possibly can to educate people on my own disability so that hopefully they can gain a better understanding of the barriers faced by people who are VI.

I thought we had moved on passed the stage where people are regularly removed from shops due to the presence of an assistance dog, apparently I am mistaken.

I GOT A JOB

Ok excuse me for being incredibly hyper about this but wow I have managed to get myself a job.

 

Not only that but it’s a job I am feeling incredibly positive about; you are indeed reading the words of a volunteering ambassador!

 

I start in January and I am just so pleased about it.

 

Lets look at my employment history, its not great I have had one paid job which was the summer after my GCSE exams secured by my dad working in an office.

 

For every job I have ever applied for which must have been hundreds until now I received a negative response.

 

I had until now never had an interview for a job or anything. So my first interview for a job and what happens I get the job.

 

I have written on here about discrimination and the potential ways in which employers can avoid the disability discrimination act (DDA) previously and I am very pleased to report that I think maybe times are changing, maybe the DDA is having an effect, or maybe I am being naive

Infuriating visit to the GP

Apologies in advance as this is most definitely a terribly written rant about my negative experience at my doctors surgery today, wich was truely infurating!

Today I had to see a GP to get some more anti-depressants, I was supposed to be seeing my own GP on Thursday but I'm going on holiday tomorrow, so I had to move the appointment. I then couldn't get another appointment with my GP so had to see a locum.

I arrived at the surgery with my mum who had to see the nurse briefly, my mother is nearly totally blind, and the receptionist was really really unhelpful!

In our surgery there is a LED board type thing that displays the patient name and where to go, it is a visual symbol but there is no audio announcement apart from a small beep, really helpful if you cant read the screen!

The receptionist said she would tell my mum when it was her turn to go in and then didn't. Another patent told my mum it was her turn so my mum went to the desk with her guide dog Ian to ask for assistance, to find out where to go the receptionist ignored my mums existence, despite my mum asking her specifically if she could help! Again another patent had to step in and guide my mum to the room! that should not happen!

Then when it was my turn to see the doctor I too had the same problem with the screen again another patient told me it was my turn, however this time I went to the desk and did get some help. On leaving the surgery I was informed that they didn't realise I was visually impaired, long cane, thick glasses and wobbling eyes not a big enough clue? Apparently it has now been put next to my name that I need assistance, great.

The problem with the screen system was pointed out last year when the surgery opened, my mum even phoned the RNIB to get them to speak to the practice manager who was less than helpful, and said that there was not a problem. clearly there is.

When I finally got to see the Doctor it was a very irritating appointment, I explained the situation that I needed more anti-depressants because I was going to run out before I got to see my GP. I then had to listen to the GP going on about how I'm very young to be on anti-depressants (I'm 18 therefore in the eyes of the medical profession an adult) and that she wanted me to be taken off them as soon as possible. I was very much against this, they have helped but not solved the problem, I'm on a waiting list for CBT (cognitive behavioral therapy) and counselling, taking me off them before getting me the right treatment could be bad.

In the end she gave me a months supply, completely refused to give me a repeat prescription and told me to see my regular GP when I got back.

The only problem with that is, as of Friday my GP is on holiday for three and a half weeks, so I will probably end up having to see another locum, whilst waiting to see my GP.

Arugh!

It's all so irritating!